ESG Plan 2030
To reinforce CPFL Group's commitment to Sustainability and ESG practices, in November 2022, we launched CPFL Energia's "ESG Plan 2030", which provides guidelines and strategies so that we can provide sustainable, affordable, and reliable energy at all times, making people's lives safer, healthier and more prosperous in the regions where we operate. Our goal is to drive the transition to a more sustainable and smart way of producing and consuming energy, maximizing our positive impacts on society.
Annually, its content is revisited, for updates that correspond to the topics of the moment, strategic priorities and advances in the sector. Currently, the 2030 ESG Plan is composed of 18 commitments, organized into three pillars, which underpin the way we conduct our business and execute our strategy: Low Carbon and Energy Security Businesses, Smart and Sustainable Operations, and Shared Value with Society. After all, for CPFL Energia, in addition to delivering results, it is essential to take care of the "how" we deliver them.
Low-carbon business and energy security
Our low-carbon and energy-secure business strategy is guided by the transition to a sustainable and competitive economy, aligned with the global challenges of climate change and the needs of an increasingly resilient energy system.
Smart and sustainable operations
We seek to guide the adoption of practices that increase operational efficiency, the responsible use of resources and the integration of innovative solutions. We work to incorporate principles of eco-efficiency, circular economy, smart energy and sustainable procurement into operations and the supply chain, promoting sustainable performance, innovation and long-term value creation.
Shared value with society
We work to promote people's well-being and strengthen relationships with customers and communities. We seek to ensure a safe and healthy environment, fostering a customer-centric culture, contributing to the social development of the communities where we operate, and promoting diversity as a strategic factor for an inclusive culture and for the generation of sustainable value in the long term.
Corporate Governance
This theme is transversal to the strategic pillars, seeking the best standards of governance and integrity.
Our public commitments
Within the four pillars of the 2030 ESG Plan, we have made 18 voluntary commitments guided by the Company's Strategic Plan and the United Nations Sustainable Development Goals (SDGs). We identify our greatest opportunities to achieve these goals and, thus, enhance them with more relevant action plans and investments. Annually, these commitments are updated during the preparation cycle of the CPFL Group's Strategic Plan.
Learn more about the 18 public commitments in force in 2026:
Image: 2026 update of the 2030 ESG Plan.
Learn more about our work in sustainability and ESG practices by clicking here to access our Annual Report and here to learn about our journey against climate change.
*For the preparation of the Annual Report, we use the guidelines of the Global Reporting Initiative (GRI), the Value Reporting Foundation (Integrated Reporting), the Sustainable Development Goals (SDGs) and the Principles of the UN Global Compact. Our Report is also presented as a Socio-Environmental Report to the National Electric Energy Agency (ANEEL).
The evolution of Sustainability at CPFL Energia
CPFL has included Sustainability in its activities for more than 20 years. With the creation of the CPFL Institute in 2003, the specific actions to support the community became structured private social investment programs. In 2013, Sustainability became a driving force in Strategic Planning and, in 2014, the first version of the Sustainability Platform was created, a tool for managing indicators and targets related to CPFL's social, environmental and economic impacts and risks.
With the challenge of strengthening the integration of Sustainability with the Company's Strategy, in 2020 the 2020-2024 Sustainability Plan was created, consisting of 15 public commitments organized into 3 pillars: Sustainable Energy, Smart Solutions and Shared Value. These commitments were quickly achieved, giving room for the creation of a new, more comprehensive and ambitious plan, the ESG 2030 Plan. Built throughout 2022 and aligned with the Strategic Planning roadmap, the new ESG strategy was validated with leadership and internal stakeholders in November 2022. The unfinalized commitments of the 2020-2024 Sustainability Plan have been incorporated into the commitments of the new plan, to maintain continuous operations.
The ESG 2030 Plan entered in force on January 1, 2023, and is updated annually, as part of the Company's Strategic Planning. Its periodic monitoring is carried out by the Sustainability Committee, the Executive Board, the Strategy, Growth, Innovation and ESG Committee and the Board of Directors.
2020-2024 Sustainability Plan Closing
Following our relationship of transparency and commitment to our investors, we present below the closing of the year 2024, reffering to the ESG Plan 2030.
| Commitment ESG Plan 2030 |
Closing Status 2024 |
| 1. Generate 100% renewable energy by 2030. |
Our generation came from 96% renewable sources. |
| 02. Become carbon neutral from 2025¹, reducing 56%² of scope 1, 2 and 3 emissions by 2030?. |
"A 59% reduction in Scope 1, 2, and 3 emissions compared to the 2021 base year. Emissions will be neutralized starting in 2025." |
| 03. Provide low carbon solutions to our customers, with annual targets for IRECs and carbon credits revenues?. |
"The volume of decarbonization solution sales,
including carbon credits, fell short of expectations, reflecting a global trend. For 2025, we will continue closely monitoring and tracking this market.
The positive internal outlook will depend on the regulation and consolidation of the newly established Regulated Carbon Market in Brazil." |
| 04. Reach at least 15% of Electric Fleet (operational trucks) in Distribution companies by 2030. |
In 2024, we invested R\$ 7 million in the operational fleet (CAPEX and OPEX), with 6.24% of the fleet being electrified. |
| 05. Invest at least BRL 40MM in green hydrogen technologies by 2030?. |
In 2024, the investment to enable green hydrogen technologies totaled R\$ 1.32 million. |
| 06. Reach at least BRL 580MM in investments in smart energy solutions by 2027?. |
In 2024, the total investment in smart solutions amounted to R\$ 152 million. |
| 07. Consolidate CPFL ecoefficiency management program, setting targets by 2024 to promote conscious consumption of energy, water and to reduce landfill waste disposal?. |
In 2024, we consolidated the Eco-efficiency Program and established targets for water, energy, and waste. |
| 08. Phase out single-use plastics in our administrative units by 2025. |
In 2024, we eliminated disposable cups in our administrative units. |
| 09. Create CPFL's Biodiversity Policy by 2025 to maximize the benefits and value generated by our operations for the environment and society?. |
In 2024, we invested R\$ 13.6 million in socio environmental programs focused on biodiversity, such as environmental awareness and wildlife monitoring. |
| 10. Refurbish at least 70,000 electrical network equipment by 2030?. |
In 2024, we refurbished 9,876 pieces of equipment. |
| 11. Ensure 100% of the main network components destined for recycling or reverse chain systems?. |
100% of distribution network components are annually sent for recycling or reverse logistics systems. |
| 12. Invest at least BRL 230MM in socioenvironmental projects that maximize transformation in the community by 2030. |
In 2024, the total investment in socio-environmental projects was R\$ 43.53 million, approximately 13.5% above the established target. |
| 13. Invest BRL 140MM in energy efficiency initiatives at public hospitals by 2025?. |
R$ 31.21 million were invested in energy efficiency initiatives, benefiting 70 hospitals with completed projects. |
| 14. Reach 40% of minority groups in leadership roles by 2030. |
In 2024, 39.56% of leadership positions were held by individuals from minority groups. |
| 15. Assess 100% of critical suppliers in sustainability criteria and achieve at least 85% of our spending with companies that present advanced practices in sustainability by 2030. |
In 2024, 92.1% of critical suppliers were assessed based on sustainability criteria, and 64.7% of expenditures were directed to suppliers with advanced sustainability practices. |
| 16. Maintain at least 90% of attendance by digital channels?. |
91% of customer service interactions were conducted through digital channels. |
| 17. Sustain at least 1 distribution company listed among the top 3 in the ANEEL Consumer Satisfaction Index - IASC?. |
CPFL Santa Cruz (Southeast Region) and RGE (South Region received awards, and CPFL Paulista (Southeast Region) ranked among the top three in the 2024 IASC. |
| 18. Strengthen safety culture to achieve zero fatalities and reduce frequency and severity rate of accidents involving employees and service providers ?. |
In 2024, we strengthened our safety culture by maintaining zero fatalities among our own
employees and reducing LTIF and TRIR indicators among contractors. Despite these advances, we did not meet one of the four established targets. |
| 19. Invest BRL 50MM in awareness and risk reduction projects for the population by 2030?. |
We invested R\$ 4.5 million in the Guardião da Vida Program and R\$ 2.7 million in quality of life initiatives. |
| 20. Promote a healthy work environment, increasing awareness on mental wellbeing and establishing supportive actions for our employees |
In 2024, we continued the initiatives of the Mental Health Group. |
| 21. Ensure 100% of employees trained in the company’s Integrity Program? |
100% of employees were trained in the Integrity Program. |
| 22. Train 100% of administrative employees in security and data protection? |
100% of employees were trained in data security and protection. |
| 23. Continuously pursue the best practices of accountability, transparency, fairness and responsibility. |
In 2024, our governance was aligned with the best business practices and recognized by the World Finance Award. |